#2 Perspectives on 2.0

#2 THING Perspectives on 2.0: In my opinion, if 2.0 is so important, why are library staff expected to train ourselves (23 things)? Many library employees are visual learners and are not able to teach themselves.

Also, if libraries will need to hire more computer people rather than reference librarians, the IT employees cannot expect to be unavailable to the public. In our library system, computer staff do not want to have direct contact with the public. They somehow think that the frontline staff will always be able to meet the IT needs of the public. If libraries reduce the frontline staff (reference librarians) to reflect the change in how services are delivered, computer departments cannot expect to keep the status quo (no direct contact with the public).